If you have any questions about your donation, our donation service will be happy to help you. We look forward to hearing your concerns, questions or feedback from Monday to Thursday from 8.30 am to 12.00 pm and from 1.30 pm to 4.30 pm and on Friday from 8.30 am to 12.00 pm. You can reach us by telephone on 031 350 53 53 or by e-mail at info@swissaid.ch.

Quality assurance

Whether you are a one-time donor, frequent donor or loyal sponsor, you can be sure that your donation will be used sensibly and transparently. SWISSAID is certified by Zewo, which guarantees that donations are handled with care. An external auditing company checks the accounts annually and ensures that your donations are used effectively. More about transparency at SWISSAID.